Our Call-Only Privacy Commitment
This privacy policy outlines how Washington Plumbing ("we", "us", or "our") handles information when you visit our website at https://lakestevens.washingtonplumbing.best/ or contact our local service dispatch in Lake Stevens, WA.
Unlike modern commercial websites that deploy intrusive advertising pixels, tracking scripts, and personal data capture funnels, our website does not collect, harvest, or monetize your digital personal data. We believe in providing clear, accessible technical plumbing information and a direct telephone link so you can speak with a technician when you need one.
1. Information We Do Not Collect Online
Our website does not feature any of the following data collection mechanisms:
- No Web Contact Forms: We do not ask for your name, email address, physical address, or phone number through web input forms.
- No User Account Portals: There are no user logins, passwords, or customer profiles created or stored on this website.
- No Invasive Advertising Trackers: We do not utilize third-party remarketing pixels, behavioral tracking networks, or cross-site profiling tools.
- No Online Payment Processing: We do not collect credit card numbers, bank account information, or financial details through this website.
2. Information Handled During Telephone Calls
When you call our telephone dispatch line at (253) 201-3775, you voluntarily provide information necessary to fulfill your plumbing service request:
- Your contact name and telephone callback number.
- Your physical service address in Lake Stevens or surrounding communities.
- Specific details regarding your plumbing equipment and observed symptoms.
This information is utilized exclusively for dispatching service technicians, generating accurate invoices, and following up on completed workmanship. We never sell, rent, trade, or share your personal contact information with third-party marketing companies.
3. Server Logs & Technical Metadata
Like all standard web servers on the internet, our hosting provider automatically records basic server access logs when your browser requests web pages. These logs may include your IP address, browser type, operating system, referring URL, and page timestamp. These logs are used solely for network security, preventing cyber attacks, and maintaining web server performance. They are not linked to any personal identity.
4. Contact Us Regarding Privacy
If you have questions regarding this privacy policy or our service practices, you may contact us by telephone or mail:
Washington Plumbing – Lake Stevens
12301 20th St NE, Lake Stevens, WA 98258, USA
Telephone: (253) 201-3775